Privacy Policy

Last Updated: January 2025

Introduction

Chiro Import ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or WhatsApp
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Place an order for our sourcing services

This information may include:

  • Contact Information: Name, email address, phone number, company name
  • Business Information: Product requirements, order quantities, shipping addresses
  • Communication Records: Messages exchanged through our contact channels

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide and improve our sourcing services
  • Communicate with you about your inquiries and orders
  • Send you relevant updates about our services (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted partners who assist in our operations (shipping companies, payment processors)
  • Suppliers: When necessary to fulfill your sourcing requests
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • WhatsApp: +86 195 0066 4342
  • Location: Guangzhou, China
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